FamZoo Reviews
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FamZoo Customer’s Q&A
FamZoo FAQs
How much does FamZoo cost?
FamZoo has a monthly fee of $5.99. However, there are discounts for longer-term plans. The cost for 6 months is $25.99, for 12 months it's $39.99, and for 24 months it's $59.99. This means that the cost can be as low as $2.50 per month if paid for 24 months upfront.
What is the age limit for kids and teens to use FamZoo?
FamZoo is a family-friendly platform that can be used by children of any age, even those younger than 13. However, prepaid cards are only available to cardholders who are 13 years of age or older. For children under 13, a parent can order a card on their behalf and use it to track their purchases. The age range for FamZoo is typically between 8 and 18 years.
About famzoo.com Prices and Cost?
FamZoo offers four different membership plans. The Monthly plan is billed at $5.99 per month. The Six months plan costs $25.99, averaging out to $4.33 per month. The 12 months plan is priced at $39.99, which averages to $3.33 per month. Lastly, the 24 months plan is the best deal at $59.99, averaging to $2.50 per month.
What are the features of FamZoo?
FamZoo is a personal finance app designed for families. It offers prepaid debit cards for kids, teens, and parents. The platform is equipped with family and personal budgeting tools, chore assignments and payments, and basic banking capabilities like direct deposit and electronic funds transfers.
One of the key features of FamZoo is the IOU accounts. These accounts allow parents to track money owed to their kids. FamZoo also offers card-to-card or cash-to-card transfers, making it easy for family members to move money around. There's also a direct deposit option for teens, allowing them to receive their paychecks directly on their FamZoo card.
FamZoo also has a $15 referral bonus program. If a family refers another family to FamZoo, they can earn a $15 bonus. This feature encourages families to share FamZoo with their friends and relatives.
In addition to these features, FamZoo also offers a range of financial literacy tools. These include automated allowances, chore charts, savings goals, and family loan tracking. These tools are designed to help kids learn about money management in a hands-on way.
FamZoo is also known for its security features. The platform does not store any private bank account or debit card information for reloading purposes. Instead, funds are sent to FamZoo card accounts from the security of the user's private online banking or digital wallet service. This ensures that no one, not even a clever kid, can drain the main bank account using FamZoo. Furthermore, any funds held in FamZoo are FDIC insured and secured by MasterCard®’s Zero Liability policy for unauthorized purchases.
Finally, FamZoo prides itself on its customer service. Whenever a user contacts FamZoo, they get an expert who knows the product inside and out, understands the challenges of parenting first hand, and is empowered to solve their problem. FamZoo does not outsource, short staff, or undervalue customer service. This commitment to customer service has helped FamZoo build trust with its users since 2013.
About famzoo.com Popular Products and Services?
FamZoo.com offers a range of products and services designed to help families manage finances and educate children about money. The platform provides Prepaid Cards For All Ages with Instant Card-to-Card Transfers, Max FDIC Insurance, and a Cash Reload Option. There's also an IOU Account Option and Discounted Pricing Options. Additional features include a $15 Referral Bonus, Direct Deposit for Teens, Restricted Child Access, and access through iOS and Android Apps. FamZoo also offers Automated Allowance, Automated Chore Charts, Missed Payment Tracking, Allowance & Chore Splits, Chore Penalty Option, First Dibs Chore Charts, Chore Review Option, Parent Paid Interest, Savings Goal Tracking, Family Loan Tracking, Automated Family Billing, and Expert Help & Advice. The platform is designed to be Secure by design and offers Expert service. FamZoo has been trusted since 2013 and prioritizes education, security, and customer service.
What is the cost of using FamZoo?
The cost of using FamZoo is $5.99 per month. However, there are discounts available for longer-term plans. If you pay upfront for six months, it costs $25.99, which averages out to about $4.33 per month. For a one-year subscription, the cost is $39.99, and for a two-year subscription, the cost is $59.99, which averages out to about $2.50 per month.
Can I use my own prepaid card with FamZoo?
FamZoo offers prepaid debit cards that parents can give to their children and load with money. These are debit Mastercards. They work anywhere that accepts Mastercard. They can also be used for ATM withdrawals if kids want to get cash from their FamZoo card. FamZoo prepaid cards can be ordered by paying FamZoo subscribers who reside in the United States and have family members who meet their cardholder requirements. Families must remain subscribers in good standing to use their FamZoo cards or to place orders for additional cards. Both parents can have a prepaid card if they so choose. Then, each child gets his or her own prepaid debit card at the parent's discretion. These cards are linked to an FDIC-insured bank account. The parent sets up the primary funding card in his or her name.
About famzoo.com Payment Method?
FamZoo operates on pre-paid debit cards. A parent has a debit card, which is loaded from a bank account. From that card, it's automatically set up to load the kids' cards each month. There are several secure load options available:
- Bank Account Transfer: Funds can be transferred from a bank account to the card. This process takes 1-3 business days and is often free.
- Direct Deposit: An employer or government agency can be instructed to deposit funds on the card. This process takes 1-5 business days and is free.
- Cash Load: Cash can be loaded onto the card at a participating retailer. This process takes minutes and typically costs $4.95.
- Digital Wallet Transfer: Funds can be transferred from an online digital wallet like Apple Pay. This process takes 0-3 business days and is free except for instant transfers.
For the highest security from fraudsters (and crafty kids!), funds are always pushed into FamZoo from a secure online banking application or by using one of the other load options. Nobody can drain the main bank account using FamZoo. FamZoo never asks for the main bank account info and never stores it. Most families load only the funding card, but there are times when loading the other cards directly is handy — like loading a teen’s card via direct deposit from a summer or part-time job. FamZoo requires a paid membership. The longer the payment is made in advance, the more savings can be made. For example, prepaying 12 months costs $39.99, which is equivalent to $3.33 per month.
Can I use FamZoo outside of the US?
Yes, FamZoo can be used outside of the US. However, if a card will be used outside the US, a travel notice needs to be on file with the card processor so they don't inadvertently block the card for suspicious activity. It's recommended to contact FamZoo before the trip to let them know the countries on the itinerary and the start/end dates of the overall visit. FamZoo does not charge any foreign transaction fees.
How do I contact customer service at FamZoo?
To get in touch with FamZoo's customer service, there are a couple of options available. One can reach out to them by calling 412-326-9661 or 1-800-416-6373. Alternatively, there is an inquiry form available on their website that can be filled out for email correspondence. Please double-check the email address provided as the response will be sent to this address. It's also recommended to check the bulk email folder if an email from FamZoo is not seen within 45 minutes or so during normal "awake" hours US Pacific time. They are typically quick with their responses, even on weekends.